Privacy Policy

Effective date: April 2026

This privacy policy describes how MNK Solutions LLC ("we", "us", "our") collects, uses, and protects information through the Supertrainer mobile application ("the App") and its optional cloud sync service ("Formation").

Summary

Supertrainer works fully offline without an account. You only share data with us if you opt into the paid Sync subscription, at which point your data is synced to our servers so it is available on your other devices. We do not sell your data, do not use advertising identifiers, and do not embed third-party analytics or tracking SDKs.

What we collect

Free tier (offline)

When you use the App without a Sync subscription, we collect nothing. All data stays on your device. The App does not transmit anything to our servers and does not require an account.

Sync tier (paid subscription)

If you subscribe to Sync, we process the following categories of data so we can replicate your coaching data across your devices:

Wellness survey respondents

Players (or their parents/guardians) who receive a wellness-survey email click a magic link and submit check-in scores. We store only the scores and the date of submission. We do not collect the respondent's IP address, browser identifier, or any other passive data.

What we do not collect

How we use your data

Data you enter into the Sync tier is used exclusively to provide the Sync service — replicating your coaching data across your devices, delivering wellness-survey emails you request, and supporting password recovery. We do not use your data for advertising, profiling, or any purpose unrelated to delivering the service you subscribed to.

Data sharing

We do not sell, rent, or share your data with any third parties for their own purposes. We rely on a small number of service providers to operate the Sync service, and they process data only on our behalf:

We may disclose information if required to do so by law, subpoena, or other valid legal process.

Data storage and retention

Synced data is stored on servers located in the United States. While your Sync subscription is active, we retain your data for as long as you use the service. If your subscription lapses:

You may request immediate deletion of your account and data at any time. See Account Deletion for instructions.

Data security

We use industry-standard measures to protect data in transit and at rest: TLS for all network traffic to Formation, Argon2 for password hashing, and bearer tokens that are hashed server-side. However, no method of electronic transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Children's privacy

The App is designed for use by adult coaching staff. Coaches may enter data about players, including minors — for example, a U12 team roster. The consent to enter a player's contact information (email or phone) rests with the coach and the player's parent or guardian, which the coach affirms via the consent checkbox in the App before a wellness-survey email is sent to a minor.

We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted information to us outside the coach-mediated wellness-survey flow, please contact us and we will remove it.

Your rights

You may:

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a revised effective date. Continuing to use the Sync service after a change constitutes acceptance of the updated policy.

Contact us

If you have questions about this privacy policy, your data, or want to exercise any of the rights above, please contact us at privacy@mnksolutions.dev.